Yes, we Provide 7 days Money-back guarantee on a single purchased Product If the product you purchased from the website was completely unusable And If We are unable to resolve your issue. Before a refund is granted. Allow us to try and help solve any problem you have by opening a ticket at our support desk. Please give it 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer a lot faster to your requests.
Note – Make sure that there is no license keys for the GPL products. So, you can’t raise a refund request for license keys.
Note- we don’t Provide refund on any membership Plans even claim within same day.
Provider offers digital media (“Software”) that may be downloaded immediately after a purchase order has been made. There isn’t any “trial” or “grace period” after buying any product which suggests all sales are final.
Once you have bought the software, there is no such thing as a way to “return” it. In case we’re unable to solve your problem or our product fully doesn’t work(damaged product), all of the refunds will be made by OyeWP.com on the same day.
You can share any product with your friend or your customer that you buy from here. But we do not give it for the selling purpose, if you are caught doing this then your account will be suspended without notification and no refund will be given or a reply will be given for this.
No refunds are provided for:
- we don’t provide a refund for our membership plan even if you claim within 1 days.
- We also do not provide a refund for the update delay —We can not update some products immediately. We take a little time for this. You have to wait, you can request it. We do not claim that the new version will update as soon as we update it. Read product update terms.
- If you have purchased with Bitcoin, there will be no refund for it.
- Offers and discounts are valid for future orders only and can’t be used to ask for partial refunds of existing purchases.
You can share any product with your friend or your customer that you buy from here. But we do not give it for the selling purpose, if you are caught doing this then your account will be suspended without notification and no refund will be given or a reply will be given for this. download the items you don’t intend to use in the projects (this rule applies to mass download cases). In case the mass download is suspected, your access to OyeWP will be restricted or terminated; No matter how many products you allowed for download per day, Make sure download the item for the ongoing project only we don’t allow to download for creating database or store on your system we are very serious for this, If you are allowed to download twenty(600 monthly) products per day accounting to your membership then no problem you can download all twenty products, but make sure all the products will going to use for your current project we tract every download very seriously and also check customer’s behavior on our website
Upload New Product
Normally you will see that we keep uploading new products. But we never claim, we will upload a special product to you. You can request, if possible, we will definitely upload it. (We respect the choice of all customers. And all people need different themes and plugins, so we work continuously to make them available to the people, the more and more products we can reach. But we do not guarantee that we will upload 100% to a specific product you have requested.) Since those who request us to upload the product, we are checking that product how many people will be benefited from this product and whether the product is under GPL license or not. Since we only select the GPL license product on our website, so that it can be freely used by everyone without any interruption. Even how old the product is. How many people like that product?
If you put pressure on the upload of any product, for which you have already been informed that we can’t upload. In such a situation, your account will be closed without notice.
We do not count the themes made available within 7 days nor can they be confirmed in any way because there are so many themes available here, which are recently uploaded, sometimes GPL issues. It means that they upload the product but I later find that it does not come under the GPL license. Because we check all the themes and plugins properly and this problem is very low. But we do not include any products uploaded within 7 days on our list so you can not claim at this level.
Product Update Terms:
Each individual product purchased from Provider includes complimentary updates for a lifetime(1 year to lifetime updated t&c 29/01/20). If you have taken membership and your membership is over, then you will not be able to update the product further.
We can not update some products immediately. We take a little time for this. You have to wait, you can request it. We do not claim that the new version will update as soon as we update it. it’s not possible due to many reasons as we do not receive any email for updates from the main author many times and some authors do not notify to the customer via email for the update, we have to manually check, sometimes we know when we get a request email from the customer then We update that product. We are a third-party seller but we always try to keep updated all the products.
You can update all the products through our automatic update plugin. That does not mean you have to update manually. But some of them are products that fall against our plugin, you may have to manually update those products.
All the products of the third party are to be provided are supported by their authors and not by the side of the Provider. You should please review the support terms that are to be provided by the author of a product before purchasing it. They are just involved in the aim as they do support our Products that are to be sold by official Resellers, Their Support Service includes assistance with Product installations, all along with the configuration, and use.
Straight away in this category, we are uploading with any kind of product that is accessible in the range of the GPL license. It does not matter away whether it is popular or not it is publicly friendly or not. For this condition, you do have to pay 50% of the amount range of the original sales price. But in this aspect, we do not offer any license and support. This facility has been just made available to members only. If you have a membership, then you can instantly be made the request and take benefit out of the service.